Terms and Conditions
Welcome to Himalaya Herbal Veda. By using our website and purchasing products from us, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before accessing or using our website. If you do not agree with any part of these terms, you should refrain from using our services.
1. General
These Terms and Conditions govern your use of the website operated by Himalaya Herbal Veda (“we”, “our”, “us”) and any purchases made through the site. By using this website, you agree to these terms in full. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The latest version of the terms will be posted on this page, and your continued use of the site constitutes acceptance of any changes.
2. Eligibility
By using this website, you represent that you are at least 18 years old or have parental consent and are legally capable of entering into binding contracts. If you are under 18, you may only use this site under the supervision of a parent or guardian.
3. Products and Pricing
- Product Descriptions: We strive to ensure that all product descriptions and information provided on the website are accurate and up to date. However, we do not guarantee the completeness or reliability of product information, and minor discrepancies in descriptions or images may occur.
- Pricing: All prices listed on the website are in Indian Rupees (INR) and are inclusive of any applicable taxes unless stated otherwise. We reserve the right to change product prices at any time without notice. Prices may differ from those available in physical stores or other sales channels.
- Product Availability: We make every effort to keep products in stock. However, availability cannot be guaranteed, and we reserve the right to discontinue any product at any time or impose limits on the quantity available for purchase.
4. Orders and Payments
- Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation acknowledges receipt of your order but does not guarantee acceptance of your order.
- Right to Refuse: We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product pricing, or suspicion of fraud or unauthorized activity. If your order is canceled after payment, you will be refunded in full.
- Payment: We accept various payment methods, including credit/debit cards, net banking, and UPI. All payments are processed securely by third-party payment gateways. By placing an order, you authorize us to charge your chosen payment method for the total amount of the order.
5. Shipping and Delivery
- Shipping Policy: We offer free shipping on all orders within India. Shipping times and delivery estimates will be provided at checkout. While we aim to deliver orders within the specified timeframe, delivery dates are not guaranteed and may be affected by unforeseen delays.
- Risk of Loss: All items purchased from Himalaya Herbal Veda are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
- Incorrect Addresses: It is your responsibility to provide accurate shipping information. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.
6. Returns and Refunds
Our Return and Refund Policy is detailed separately on our website. Please refer to the Return and Refund Policy page for complete information on returns, exchanges, and refunds.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Himalaya Herbal Veda or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works of any content from this website without our express written permission.
8. User Conduct
You agree to use the website only for lawful purposes and in accordance with these Terms and Conditions. You may not:
- Use the website in a way that could disable, overburden, or impair the site’s functionality.
- Upload, post, or transmit any material that contains viruses or any other harmful programs.
- Attempt to gain unauthorized access to any part of the website or our systems.
- Harass, abuse, or harm other users of the website.
9. Limitation of Liability
To the maximum extent permitted by law, Himalaya Herbal Veda shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, including but not limited to:
- Loss of profits, revenue, or data.
- Any delay, interruption, or failure in performance due to factors beyond our control, such as internet issues, system failures, or force majeure events.
In no event shall our total liability exceed the amount you paid to us for the product or service in question.
10. Disclaimer of Warranties
All products and services provided by Himalaya Herbal Veda are offered “as is” and “as available.” We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content, materials, or products included on the site. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
11. Indemnification
You agree to indemnify, defend, and hold harmless Himalaya Herbal Veda, its officers, directors, employees, and agents from and against all claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the website, your violation of these Terms and Conditions, or your violation of any third-party rights.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.
13. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Himalaya Herbal Veda
207, Palhar Nagar, Airport Road, Indore, Madhya Pradesh – 452006
Email: info@himalayaherbalveda.com
